Cloud Telephony Insights

What is Cloud Telephony?

Cloud telephony, also known as hosted or virtual PBX, is a business communication solution that delivers phone services over the internet. Instead of relying on traditional on-premises hardware, cloud telephony utilizes a provider's data centers to manage call routing, features, and data storage. It's commonly used by businesses of all sizes for cost savings, scalability, and advanced communication features such as call recording, voicemail-to-email, and unified communications integrations.

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What other technologies are related to Cloud Telephony?

Cloud Telephony Competitor Technologies

UCaaS

UCaaS (Unified Communications as a Service) solutions often include cloud telephony as a key component, making them a direct competitor. They provide a broader suite of communication tools, but telephony is a core offering.

mentioned alongside Cloud Telephony in 2% (58) of relevant job posts

CCaaS

CCaaS (Contact Center as a Service) platforms also include cloud telephony features, especially for inbound and outbound calls. They compete with standalone cloud telephony solutions, particularly for businesses with contact center needs.

mentioned alongside Cloud Telephony in 2% (57) of relevant job posts

Cloud Telephony Complementary Technologies

SIP

SIP (Session Initiation Protocol) is a protocol used to enable cloud telephony. It's complementary, as cloud telephony solutions rely on SIP for call signaling and control.

mentioned alongside Cloud Telephony in 0% (55) of relevant job posts