Cloud applications, also known as cloud apps, are software programs where the application logic and data storage reside on remote servers accessed over the internet, rather than being installed and run locally on a user's device. They are commonly used for a wide range of purposes, including productivity (e.g., Google Docs, Microsoft Office 365), customer relationship management (CRM) (e.g., Salesforce), enterprise resource planning (ERP), and social networking (e.g., Facebook). Cloud apps offer benefits such as scalability, accessibility from various devices, and reduced IT infrastructure costs.
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