BSS Insights | Sumble

What is BSS?

BSS stands for Business Support Systems. It encompasses the components that a telecommunications service provider (or other type of service provider) uses to run its business operations towards customers. These systems support processes like order management, billing, customer relationship management (CRM), and product management. They are critical for revenue generation, customer satisfaction, and overall business efficiency.

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What other technologies are related to BSS?

BSS Complementary Technologies

OSS

Operations Support Systems (OSS) work with BSS to provide end-to-end service management. They are a necessary complement to BSS.

mentioned alongside BSS in 25% (1.2k) of relevant job posts

eTOM

Enhanced Telecom Operations Map. A framework used to define the processes required by a service provider, and as such, relates strongly to both BSS and OSS implementations.

What is BSS?

What other technologies are related to BSS?

BSS Complementary Technologies

Which job functions mention BSS?

Which organizations are mentioning BSS?