Zendesk Explore
What is Zendesk Explore?
Zendesk Explore is a reporting and analytics platform built on top of Zendesk's customer service software suite. It allows users to analyze customer support data, identify trends, and measure the effectiveness of their support operations. It's commonly used to track key metrics like resolution time, customer satisfaction (CSAT), and agent performance, enabling businesses to make data-driven decisions to improve their customer support strategies.
Which job functions mention Zendesk Explore?
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