Tech Insights
Vicidial

Vicidial

Last updated , generated by Sumble
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What is Vicidial?

VICIdial is an open-source, enterprise-level contact center suite capable of inbound, outbound, and blended phone call handling, as well as email and web chat. It is commonly used for telemarketing, customer service, and collections. VICIdial includes features like predictive dialing, call recording, reporting, and agent scripting.

What other technologies are related to Vicidial?

Vicidial Competitor Technologies

FreePBX is a PBX system that offers similar call center functionalities to Vicidial, making it a direct competitor in some use cases.
mentioned alongside Vicidial in 9% (62) of relevant job posts

Vicidial Complementary Technologies

Vicidial is often built on top of Asterisk. Asterisk is the underlying PBX software that Vicidial uses, making it strongly complementary.
mentioned alongside Vicidial in 2% (100) of relevant job posts
MySQL is a database management system often used by Vicidial to store data, configurations, and call records, making it a complementary technology.
mentioned alongside Vicidial in 0% (88) of relevant job posts
Linux is the operating system that Vicidial typically runs on. Therefore, it is a complementary technology.
mentioned alongside Vicidial in 0% (68) of relevant job posts

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