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Vicidial

Vicidial

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**Vicidial**

What is Vicidial?

VICIdial is an open-source, enterprise-level contact center suite capable of inbound, outbound, and blended phone call handling, as well as email and web chat. It is commonly used for telemarketing, customer service, and collections. VICIdial includes features like predictive dialing, call recording, reporting, and agent scripting.

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