Verint Workforce Management (WFM) is a software solution designed to help organizations optimize their workforce, particularly in contact centers and back-office operations. It provides tools for forecasting workload, scheduling employees, managing time off, tracking employee performance, and ensuring adherence to schedules. The goal is to improve operational efficiency, reduce labor costs, enhance customer service, and improve employee engagement.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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