TR-069 (Technical Report 069), also known as CWMP (CPE WAN Management Protocol), is a technical specification of the Broadband Forum that defines an application layer protocol for remote management of end-user devices. It is primarily used by Internet Service Providers (ISPs) to remotely manage customer premises equipment (CPE) such as routers, modems, set-top boxes, and VoIP phones. TR-069 enables auto-configuration, software/firmware updates, diagnostics, and other management functions, reducing support costs and improving the user experience.
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