# Companies using Talkdesk

1,969 companies in our data use Talkdesk, and 848 of them name it in job posts they wrote. Its share of job posts is growing, and 807 job posts named it from October 2025 to August 2026. It comes up most in Customer Support job posts.

Data as of November 9, 2026. Source: Sumble.

## Which companies name Talkdesk in the most job posts?

The companies with the most job posts naming Talkdesk are Avocado Green Brands (137), SmithRx (126) and Owner.com (59). Allied Universal is the newest of the five companies in the table, with its first job post naming it in July 2024.

| Company | Job posts | Recent job post |
|---|---:|---|
| [Avocado Green Brands](https://sumble.com/orgs/avocado-green-brands) | 137 | "Experience responding to live chats and using a CRM platform (TalkDesk, Intercom, Kustomer, etc.) is a plus." (Retail Store - Sales Associate (Boulder, CO), Nov 7, 2026) |
| [SmithRx](https://sumble.com/orgs/smithrx) | 126 | "Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred" (Inbound Call Center Representative, Nov 2, 2026) |
| [Owner.com](https://sumble.com/orgs/placepull) | 59 | "Experience working in a CRM environment (Salesforce preferred), and familiarity with telephony systems such as Intercom, TalkDesk, or similar tools" (Customer Support Representative (Philippines) - January Start Date, Nov 2, 2026) |
| [Sprinklr](https://sumble.com/orgs/sprinklr) | 57 | "Cloud Contact Center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring Central etc." (lead implementation consultant, Aug 1, 2026) |
| [Allied Universal](https://sumble.com/orgs/allied-universal) | 56 | "Experience in Service Now and TalkDesk" (Customer Service Representative - Call Center, Oct 15, 2026) |

## Is hiring for Talkdesk growing?

Talkdesk turned up in a growing share of job posts: 0.44 in every 10,000 job posts from June to August 2026, compared with 0.37 from March to May. August 2026 was its highest month since October 2025, at 0.51.

| Month | Job posts naming it | All job posts | Per 10,000 job posts |
|---|---:|---:|---:|
| Oct 2025 | 61 | 1,413,673 | 0.43 |
| Nov 2025 | 74 | 1,822,119 | 0.41 |
| Dec 2025 | 50 | 1,236,103 | 0.40 |
| Jan 2026 | 85 | 1,828,002 | 0.46 |
| Feb 2026 | 93 | 1,856,647 | 0.50 |
| Mar 2026 | 72 | 1,850,711 | 0.39 |
| Apr 2026 | 51 | 1,728,886 | 0.29 |
| May 2026 | 77 | 1,821,509 | 0.42 |
| Jun 2026 | 79 | 1,909,496 | 0.41 |
| Jul 2026 | 72 | 1,815,180 | 0.40 |
| Aug 2026 | 93 | 1,835,698 | 0.51 |

## How many companies named Talkdesk in a job post for the first time in recent months?

Talkdesk showed up in job posts at 54 companies for the first time from June to August 2026, and 45 in the three months before. That brings the companies naming it for the first time since October 2025 to 176, through August 2026.

| Period | Companies naming it in a job post for the first time |
|---|---:|
| March to May 2026 | 45 |
| June to August 2026 | 54 |
| October 2025 to August 2026 | 176 |

Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.

## How do we know which companies use Talkdesk?

The evidence for Talkdesk is close to even: 43% of these companies name it in job posts, and 57% come from employees' profiles. 162 show up in both job posts and employees' profiles.

| How we know | Companies | Share |
|---|---:|---:|
| Job posts name Talkdesk | 848 | 43% |
| Employees' profiles list Talkdesk | 1,121 | 57% |

## What size are the companies that use Talkdesk?

Talkdesk skews toward companies with 50 to 999 employees: 46% of its users, against 38% on the typical tech page. 359 of its companies have more than 5,000 employees.

| Size | Share | Typical tech page |
|---|---:|---:|
| Under 50 employees | 17% | 22% |
| 50 to 999 | 46% | 38% |
| 1,000 to 5,000 | 19% | 17% |
| Over 5,000 | 18% | 23% |

## Where are Talkdesk companies based?

The United States dominates for Talkdesk, with 62% of the companies that use it. Its companies are based in 66 countries and territories.

| Country | Companies | Share | Typical tech page |
|---|---:|---:|---:|
| United States | 1,160 | 62% | 43% |
| Canada | 80 | 4.3% | 3.6% |
| Spain | 77 | 4.1% | 1.8% |
| United Kingdom | 76 | 4% | 6.4% |
| Brazil | 60 | 3.2% | 2.8% |
| France | 54 | 2.9% | 4.6% |

## Which teams work with Talkdesk?

IT is the team named most often in Talkdesk job posts, at 17 companies.

| Team | Companies |
|---|---:|
| IT | 17 |
| Customer experience | 16 |
| Customer success | 16 |
| Customer support | 16 |
| Contact center | 15 |
| Operations | 13 |

## Which roles mention Talkdesk most?

Talkdesk shows up across many roles. The top one, Customer Support, has 17% of the job posts. Call Center is second, at 9.2%.

| Role | Share | Oct 2025 to Aug 2026 | Mar to May 2026 | Jun to Aug 2026 |
|---|---:|---:|---:|---:|
| Customer Support | 17% | 138 | 34 | 27 |
| Call Center | 9.2% | 74 | 11 | 26 |
| Sales | 5.5% | 44 | 8 | 12 |
| IT Support | 4.6% | 37 | 8 | 11 |
| Operations | 3.8% | 31 | 8 | 9 |
| Customer Support, Solutions and Success | 3.7% | 30 | 7 | 14 |

## Which companies started naming Talkdesk in job posts recently?

Between April and August 2026, Talkdesk appeared for the first time in job posts at 71 companies: 39 commercial, 19 mid-market and 13 enterprise. Among the new mid-market companies, Gusto posted the most jobs naming it: 6.

| Group | Company | Job posts, April to August 2026 |
|---|---|---:|
| Commercial | [Grupo TECDATA Engineering](https://sumble.com/orgs/tecdata-engineering) | 5 |
| Commercial | [Bluewave Technology Group](https://sumble.com/orgs/bluewave-group) | 4 |
| Commercial | [Habitat Health](https://sumble.com/orgs/habitat-health) | 4 |
| Commercial | [Xe.com](https://sumble.com/orgs/xe) | 3 |
| Commercial | [TekSynap](https://sumble.com/orgs/teksynap-2) | 2 |
| Mid-market | [Gusto](https://sumble.com/orgs/gusto) | 6 |
| Mid-market | [Gamma](https://sumble.com/orgs/gamma-telecom) | 3 |
| Mid-market | [The Knot Worldwide](https://sumble.com/orgs/knot-worldwide) | 2 |
| Mid-market | [Xero](https://sumble.com/orgs/xero) | 1 |
| Mid-market | [Zelis](https://sumble.com/orgs/zelis-healthcare) | 1 |
| Enterprise | [Worldpay](https://sumble.com/orgs/worldpay) | 3 |
| Enterprise | [Instacart](https://sumble.com/orgs/instacart) | 2 |
| Enterprise | [ABB](https://sumble.com/orgs/abb) | 1 |
| Enterprise | [Reply](https://sumble.com/orgs/reply) | 1 |
| Enterprise | [Zensar Technologies](https://sumble.com/orgs/zensar-technologies) | 1 |

Companies that named Talkdesk in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.

## What else do Talkdesk companies use?

Five9, NICE CXone and AWS Connect show up far more often at Talkdesk companies than at companies of the same size. NICE inContact comes fourth, 18 times as common as usual, at 5.7%.

| Tool | Companies | Also name it | Typical | Times as common |
|---|---:|---:|---:|---:|
| Five9 | 167 | 24% | 0.93% | 26 times |
| NICE CXone | 57 | 8.3% | 0.35% | 24 times |
| AWS Connect | 105 | 15% | 0.81% | 19 times |
| NICE inContact | 39 | 5.7% | 0.32% | 18 times |
| Twilio | 94 | 14% | 0.88% | 16 times |
| NICE | 121 | 18% | 1.2% | 15 times |
| Iterable | 72 | 11% | 0.79% | 13 times |
| Genesys | 196 | 29% | 2.2% | 13 times |

Shares are out of the 683 companies whose job posts name Talkdesk, not counting firms whose job posts name almost every technology.

## Which project themes come up in Talkdesk job posts?

16 job posts naming Talkdesk describe Generative AI work, the most common theme after broad digital transformation. Cloud Cost Optimization is next, in 7 job posts.

| Project theme | Job posts |
|---|---:|
| Digital Transformation | 157 |
| Generative AI | 16 |
| Cloud Cost Optimization | 7 |
| Data Infrastructure Migration | 6 |

## About this data

Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.

Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.

Sumble has a free plan, and the same data is available through its API and MCP server.

A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.

Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.