Siebel EAI (Enterprise Application Integration) refers to the integration capabilities within the Siebel CRM (Customer Relationship Management) system. It provides a framework and tools to connect Siebel CRM with other enterprise applications, databases, and external systems. Siebel EAI enables data exchange, process automation, and seamless communication between different systems, facilitating a unified and integrated enterprise environment. Common uses include integrating Siebel with ERP systems, billing systems, marketing automation platforms, and other business applications.
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