Salesforce Commerce Cloud (SFCC) is a cloud-based, Software-as-a-Service (SaaS) e-commerce platform. It provides retailers with a comprehensive set of tools to manage their online stores, including merchandising, order management, marketing, and customer service. SFCC is commonly used by businesses of all sizes to create and manage engaging and personalized shopping experiences across multiple channels, such as web, mobile, social, and in-store.
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