Tech Insights
ServiceNow Virtual Agent

ServiceNow Virtual Agent

Last updated , generated by Sumble
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What is ServiceNow Virtual Agent?

ServiceNow Virtual Agent is a conversational bot platform that provides automated customer service and employee self-service. It uses natural language understanding (NLU) to understand user queries and provide relevant information or trigger automated workflows within the ServiceNow platform. It is commonly used to resolve common IT issues, answer HR questions, and facilitate other service requests, reducing the load on human agents.

What other technologies are related to ServiceNow Virtual Agent?

ServiceNow Virtual Agent Complementary Technologies

Predictive Intelligence enhances Virtual Agent by providing intelligent suggestions and automation based on data analysis. It helps to personalize the Virtual Agent experience and improve its effectiveness.
mentioned alongside ServiceNow Virtual Agent in 16% (65) of relevant job posts
SAML/SSO provides secure authentication for users accessing the Virtual Agent, making it easier for users to log in and access resources.
mentioned alongside ServiceNow Virtual Agent in 5% (63) of relevant job posts
Performance Analytics provides insights into the performance of the Virtual Agent, allowing administrators to identify areas for improvement and optimize its effectiveness.
mentioned alongside ServiceNow Virtual Agent in 5% (66) of relevant job posts

Which job functions mention ServiceNow Virtual Agent?

Job function
Jobs mentioning ServiceNow Virtual Agent
Orgs mentioning ServiceNow Virtual Agent

Which organizations are mentioning ServiceNow Virtual Agent?

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