ServiceNow Performance Analytics
**ServiceNow Performance Analytics**
What is ServiceNow Performance Analytics?
ServiceNow Performance Analytics is a reporting and analytics application that helps organizations track and visualize key performance indicators (KPIs), identify trends, and improve decision-making. It provides dashboards, scorecards, and reports that allow users to monitor performance across various business processes within the ServiceNow platform. Common uses include tracking incident resolution times, service request fulfillment rates, change success rates, and other metrics to identify areas for improvement and optimize service delivery.
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