Salesforce Field Service Lightning
What is Salesforce Field Service Lightning?
Salesforce Field Service Lightning (now known as Salesforce Field Service) is a platform designed to connect your workforce in the field with your service team and customers. It enables businesses to manage mobile workforces, schedule and dispatch jobs, track inventory, and provide on-site service. Common use cases include managing maintenance requests, installations, and repairs, optimizing technician routes, and providing real-time updates to customers.
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