Salesforce Field Service Lightning (now known as Salesforce Field Service) is a platform designed to connect your workforce in the field with your service team and customers. It enables businesses to manage mobile workforces, schedule and dispatch jobs, track inventory, and provide on-site service. Common use cases include managing maintenance requests, installations, and repairs, optimizing technician routes, and providing real-time updates to customers.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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