Remedy Ticketing System (now BMC Remedy ITSM) is a suite of IT Service Management (ITSM) applications designed to help organizations manage their IT services and support operations. It is commonly used for incident management (tracking and resolving issues), problem management (identifying and addressing root causes of incidents), change management (controlling and coordinating changes to the IT environment), service request management (fulfilling user requests for services), and asset management (tracking and managing IT assets).
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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