Outage Management System
**Outage Management System**
What is Outage Management System?
An Outage Management System (OMS) is a software system used by utilities to manage and respond to power outages or other service disruptions. It integrates data from various sources, such as customer calls, smart meters, and field crews, to identify the location and extent of outages, predict the impact, and coordinate restoration efforts. OMS systems help utilities improve response times, reduce outage durations, and enhance customer communication during service interruptions.
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