OSS/BSS refers to Operations Support Systems (OSS) and Business Support Systems (BSS). These are software systems used by telecommunications service providers (telcos) and other companies to manage their operations and business processes. OSS typically handles network infrastructure, service provisioning, and fault management. BSS handles customer relationship management, billing, order management, and product management. In essence, OSS ensures the network functions properly, while BSS ensures the business runs smoothly.
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