Order Management (OM)
**Order Management (OM)**
What is Order Management (OM)?
Order Management (OM) refers to the systems and processes used to manage and track customer orders from placement through fulfillment and delivery. It typically involves managing order entry, inventory, shipping, and customer service to ensure accurate and timely order processing. Order Management Systems (OMS) are commonly used by businesses to streamline their order fulfillment processes, improve customer satisfaction, and gain visibility into their order lifecycle.
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