Oracle Service Cloud
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Explore more → **Oracle Service Cloud**
What is Oracle Service Cloud?
Oracle Service Cloud is a customer service and support platform designed to help businesses manage customer interactions across multiple channels, including web, social media, email, and phone. It provides tools for knowledge management, self-service, agent desktop, and automation to improve customer satisfaction and agent efficiency.
What other technologies are related to Oracle Service Cloud?
Oracle Service Cloud Competitor Technologies
PeopleSoft
PeopleSoft offers CRM capabilities that compete with Oracle Service Cloud.
Salesforce
Salesforce is a major CRM platform that directly competes with Oracle Service Cloud in providing customer service solutions.
Number of organizations that mention technology
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Oracle Service Cloud Complementary Technologies
JavaScript
JavaScript can be used for front-end customization and enhancing the user experience within Oracle Service Cloud.
REST
REST APIs allow for integration and data exchange between Oracle Service Cloud and other systems.
Microsoft Office
Microsoft Office suite includes applications that may be used alongside Oracle Service Cloud for tasks like document creation, presentations, and data analysis.
Number of organizations that mention technology
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Which job functions commonly mention Oracle Service Cloud?
Customer Success
88 Customer Success jobs mention Oracle Service Cloud
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jobs on Sumble
Customer Support
48 Customer Support jobs mention Oracle Service Cloud
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jobs on Sumble
Consultant
39 Consultant jobs mention Oracle Service Cloud
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jobs on Sumble
Human Resources
102 Human Resources jobs mention Oracle Service Cloud
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jobs on Sumble
Information Technology
95 Information Technology jobs mention Oracle Service Cloud
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jobs on Sumble
Which organizations are mentioning Oracle Service Cloud?
Oracle
Scientific and Technical Services
Sandia National Laboratories
Other Services (except Public Administration)
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