What is Operations Management?

Operations Management (OM) is the design, operation, and improvement of the systems that create and deliver a company's primary products and services. It encompasses a wide range of activities, including planning, organizing, and supervising processes, and involves managing resources like people, materials, equipment, and technology to ensure efficient and effective production. Common applications include supply chain management, inventory control, quality control, and process optimization, all aimed at maximizing efficiency and profitability while meeting customer needs.