Microsoft Dynamics CRM (now known as Dynamics 365 Customer Service, Sales, Marketing, etc.) is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications. It's used to manage and automate sales, marketing, customer service, and other business processes. Organizations use it to improve customer interactions, streamline operations, and gain insights into their business performance. It offers modules for sales force automation, marketing automation, and service management, all integrated within a single platform.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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