Microsoft Dynamics CRM
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM (now known as Dynamics 365 Customer Engagement) is a suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications. It's used to manage customer interactions, sales processes, marketing campaigns, and service operations. Dynamics 365 Customer Engagement helps businesses improve customer relationships and streamline business processes by providing tools for sales force automation, marketing automation, and customer service management.
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