Microsoft Dynamics 365 Customer Engagement (CE) is a suite of applications designed to manage and automate sales, marketing, customer service, and field service processes. It helps businesses build strong customer relationships, improve customer experiences, and drive revenue growth through data-driven insights and automation. Common uses include managing sales pipelines, automating marketing campaigns, resolving customer issues, and scheduling field service appointments.
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
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