Microsoft Certified Desktop Support Technician (MCDST)
**Microsoft Certified Desktop Support Technician (MCDST)**
What is Microsoft Certified Desktop Support Technician (MCDST)?
Microsoft Certified Desktop Support Technician (MCDST) was a certification offered by Microsoft that validated the skills needed to troubleshoot hardware and software issues, and provide support to end-users on Microsoft Windows operating systems and desktop applications. Though retired, it signified competency in areas like operating system configuration, application installation, network connectivity troubleshooting, and security best practices for desktop environments. It was commonly used to demonstrate proficiency for help desk and desktop support roles.
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