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ITSM Tool

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**ITSM Tool**

What is ITSM Tool?

An ITSM (IT Service Management) tool is a software solution designed to support the implementation and management of IT services. It helps organizations streamline IT operations, improve service delivery, and ensure alignment with business goals. Key functionalities often include incident management, problem management, change management, service request management, asset management, knowledge management, and reporting/analytics. It's commonly used to centralize IT support, automate workflows, and enhance the overall user experience.

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