ITILv3
What is ITILv3?
ITIL v3 (Information Technology Infrastructure Library version 3) was a widely adopted framework for IT service management (ITSM). It provided a structured approach to aligning IT services with the needs of the business. It focused on a service lifecycle approach, encompassing service strategy, service design, service transition, service operation, and continual service improvement. ITIL v3 aimed to improve IT efficiency, reduce costs, and enhance customer satisfaction by providing best-practice guidance for IT service delivery and support. Although superseded by ITIL 4, ITIL v3 concepts still influence many organizations' ITSM practices.
Which job functions mention ITILv3?
Which organizations are mentioning ITILv3?
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