ITIL Process
Last updated
, generated by
Sumble
Explore more → **ITIL Process**
What is ITIL Process?
ITIL (Information Technology Infrastructure Library) is a framework of best practices for IT service management (ITSM). It provides a structured approach to managing IT services, focusing on aligning IT with business needs, improving service quality, and reducing costs. ITIL processes are commonly used to standardize service delivery, manage incidents and problems, handle changes effectively, and ensure that IT resources are used efficiently to support business objectives.
What other technologies are related to ITIL Process?
ITIL Process Competitor Technologies
COBIT
COBIT (Control Objectives for Information and related Technology) is a framework for the governance and management of enterprise IT. It competes with ITIL by providing a broader, more governance-focused approach to IT management, while ITIL focuses more on service management.
ISO 20000
ISO 20000 is an international standard for IT service management (ITSM). It provides a framework for establishing, implementing, maintaining, and continually improving an ITSM system. It is a direct competitor to ITIL as it offers a structured approach to ITSM that can be certified against, similar to how organizations adopt ITIL best practices.
DevOps
DevOps is a set of practices that combines software development and IT operations. It emphasizes automation, collaboration, and continuous improvement, sometimes seen as a lighter-weight and more agile alternative to traditional ITIL processes.
Lean IT
Lean IT applies Lean principles to IT to eliminate waste and improve efficiency. It competes with ITIL by offering a different approach to IT service management, focusing on streamlining processes and delivering value faster.
Six Sigma
Six Sigma is a methodology for process improvement that seeks to reduce defects and variability. While not strictly an ITSM framework, it can be used to optimize IT processes and improve service quality, serving as an alternative or complement to ITIL.
VeriSM
No summary available
VeriSM is a service management approach that emphasizes value-driven, evolving, responsive and integrated service management. It recognizes that organizations may use a variety of management practices and frameworks and provides a way to holistically integrate them. It can be viewed as competitive with ITIL as it provides an alternative approach to service management.
Number of organizations that mention technology
ⓘ Tap on a tech to explore matching organizations
ITIL Process Complementary Technologies
D
DevOps
DevOps principles and practices can complement ITIL by automating and streamlining IT processes, improving collaboration between development and operations teams, and accelerating the delivery of IT services. While ITIL provides the framework, DevOps provides the practices to implement it efficiently.
L
Lean IT
Lean IT complements ITIL by focusing on eliminating waste and improving efficiency in IT processes. It helps organizations to identify and remove activities that do not add value, making ITIL processes more streamlined and effective.
COBIT
COBIT (Control Objectives for Information and related Technology) is a framework for IT governance and management. It complements ITIL by providing a broader perspective on IT governance and aligning IT with business goals. COBIT can help organizations to ensure that ITIL processes are aligned with overall business objectives and that IT risks are effectively managed.
Number of organizations that mention technology
ⓘ Tap on a tech to explore matching organizations
Which job functions commonly mention ITIL Process?
ServiceNow Developer
10 ServiceNow Developer jobs mention ITIL Process
View 10
jobs on Sumble
ServiceNow Administrator
9 ServiceNow Administrator jobs mention ITIL Process
View 9
jobs on Sumble
Infrastructure Engineer
14 Infrastructure Engineer jobs mention ITIL Process
View 14
jobs on Sumble
IT Support
42 IT Support jobs mention ITIL Process
View 42
jobs on Sumble
Information Technology
71 Information Technology jobs mention ITIL Process
View 71
jobs on Sumble
Which organizations are mentioning ITIL Process?
Accenture in India
Professional Services
See more or filter by date, location, industry, etc →
Summary powered by 
Sumble
Sumble Find the right accounts, contact, message, and time to sell
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
Use Sumble to: