ITIL 3
What is ITIL 3?
ITIL (Information Technology Infrastructure Library) is a framework of best practices for IT service management (ITSM). ITIL 3, now superseded by ITIL 4, focuses on a service lifecycle approach, encompassing service strategy, service design, service transition, service operation, and continual service improvement. It provides guidance on how to align IT services with business needs, improve service quality, and reduce costs. ITIL 3 is commonly used by organizations to structure their IT departments, improve efficiency, and ensure that IT services are delivered effectively and reliably.
Which job functions mention ITIL 3?
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