What is ISO9001:2015?

ISO 9001:2015 is an internationally recognized standard for Quality Management Systems (QMS). It specifies the requirements for a QMS when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. It is commonly used by organizations of all types and sizes to improve their performance, manage risks, and demonstrate their commitment to quality.