What is IPSoft?

IPsoft (now Amelia.ai) was a company specializing in automation and cognitive technologies. Their flagship product was Amelia, an AI-powered virtual assistant designed to automate IT and business processes. Amelia used natural language processing and machine learning to interact with users, understand their requests, and perform tasks like answering questions, resolving issues, and executing transactions. It was commonly used to improve customer service, streamline operations, and reduce costs.