Intelligent Process Automation (IPA) is the application of advanced technologies like robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and business process management (BPM) to automate and optimize complex business processes from end to end. IPA aims to go beyond simple task automation by using AI and ML to learn, adapt, and make decisions, resulting in increased efficiency, accuracy, and improved business outcomes. Common uses include automating data extraction, document processing, customer service interactions, and complex decision-making processes within finance, healthcare, and other industries.
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