Hyperautomation is a business-driven, disciplined approach to rapidly identify, vet and automate as many business and IT processes as possible. It involves the orchestrated use of multiple technologies, tools, or platforms, including Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Business Process Management (BPM), Integration Platform as a Service (iPaaS), low-code application platforms (LCAP), and other types of decision, process, and task automation tools. It is commonly used to streamline operations, improve efficiency, reduce costs, and enhance customer experience by automating complex workflows and decision-making processes across an organization.
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