GetFeedback
What is GetFeedback?
GetFeedback is a customer experience (CX) platform, primarily focused on surveys and feedback collection. It allows businesses to gather real-time insights from customers through various channels (email, web, mobile) and integrate that feedback directly into Salesforce. Common uses include measuring customer satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES), as well as gathering feedback on specific products, services, or experiences. It is now part of Momentive.ai (formerly SurveyMonkey).
Which job functions mention GetFeedback?
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