# Companies using Gainsight

We found 6,784 companies that use Gainsight. 2,943 of them name it in their own job posts, and the rest through employees' public profiles. Hiring for it is steady, with 5,618 job posts naming it from October 2025 to August 2026. Customer Success is the role that names it most often.

Data as of November 9, 2026. Source: Sumble.

## Which companies name Gainsight in the most job posts?

Genesys leads with 243 job posts naming Gainsight, followed by Atlassian and Zendesk. Four of these five companies are in Scientific and Technical Services.

| Company | Job posts | People | Recent job post |
|---|---:|---:|---|
| [Genesys](https://sumble.com/orgs/genesys) | 243 | 23 | "Diagnose and close adoption gaps: Analyze usage, consumption, and health data (e.g., Gainsight and platform telemetry) to identify under-utilized capabilities, stalled deployments, and at-risk accounts…" (Senior Director, Customer Success, Nov 1, 2026) |
| [Atlassian](https://sumble.com/orgs/atlassian) | 230 | 17 | "Maintain Operational Excellence: Keep accurate records in Gainsight, adhere to engagement frameworks, and contribute to continuous improvement initiatives." (Senior Onboarding Success Manager, TWC, Oct 24, 2026) |
| [Zendesk](https://sumble.com/orgs/zendesk) | 202 | 38 | "Maintain accurate and timely updates in Gainsight, Salesforce, Gong, and other systems of record." (Associate Portfolio Success Manager - German speaking, Oct 21, 2026) |
| [Absorb Software](https://sumble.com/orgs/absorb-software) | 192 | 6 | "AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat" (Account Manager, Emerging Growth, Oct 21, 2026) |
| [Thomson Reuters](https://sumble.com/orgs/thomson-reuters) | 184 | 35 | "Leverage technology tools (e.g., Gainsight, Salesforce) to manage client information, pipeline, and financial forecasts accurately" (Customer Success Manager Remote (NY, IN, OH) - Direct Tax, Oct 23, 2026) |

## Is hiring for Gainsight growing?

Hiring for Gainsight barely changed, at 2.9 in every 10,000 job posts from June to August 2026 against 2.9 from March to May. Its busiest month was January 2026, at 3.3.

| Month | Job posts naming it | All job posts | Per 10,000 job posts |
|---|---:|---:|---:|
| Oct 2025 | 404 | 1,413,673 | 2.9 |
| Nov 2025 | 529 | 1,822,119 | 2.9 |
| Dec 2025 | 317 | 1,236,103 | 2.6 |
| Jan 2026 | 597 | 1,828,002 | 3.3 |
| Feb 2026 | 580 | 1,856,647 | 3.1 |
| Mar 2026 | 537 | 1,850,711 | 2.9 |
| Apr 2026 | 457 | 1,728,886 | 2.6 |
| May 2026 | 566 | 1,821,509 | 3.1 |
| Jun 2026 | 552 | 1,909,496 | 2.9 |
| Jul 2026 | 536 | 1,815,180 | 3.0 |
| Aug 2026 | 543 | 1,835,698 | 3.0 |

## How many companies named Gainsight in a job post for the first time in recent months?

Job posts named Gainsight for the first time at 188 companies from June to August 2026, against 194 from March to May. That brings the companies naming it for the first time since October 2025 to 702, through August 2026.

| Period | Companies naming it in a job post for the first time |
|---|---:|
| March to May 2026 | 194 |
| June to August 2026 | 188 |
| October 2025 to August 2026 | 702 |

Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.

## How do we know which companies use Gainsight?

The evidence for Gainsight is close to even: 43% of these companies name it in job posts, and 57% come from employees' profiles. 1,235 show up in both job posts and employees' profiles.

| How we know | Companies | Share |
|---|---:|---:|
| Job posts name Gainsight | 2,943 | 43% |
| Employees' profiles list Gainsight | 3,841 | 57% |

## What size are the companies that use Gainsight?

Companies with 50 to 999 employees stand out among Gainsight users: 55%, against 38% on the typical tech page. 739 of its companies have more than 5,000 employees.

| Size | Share | Typical tech page |
|---|---:|---:|
| Under 50 employees | 20% | 22% |
| 50 to 999 | 55% | 38% |
| 1,000 to 5,000 | 14% | 17% |
| Over 5,000 | 11% | 23% |

## Where are Gainsight companies based?

68% of Gainsight companies are based in the United States. India is less common than usual, at 3.5% against 6.9% on the typical tech page.

| Country | Companies | Share | Typical tech page |
|---|---:|---:|---:|
| United States | 4,446 | 68% | 43% |
| United Kingdom | 442 | 6.7% | 6.4% |
| Canada | 258 | 3.9% | 3.6% |
| India | 227 | 3.5% | 6.9% |
| Brazil | 146 | 2.2% | 2.8% |
| Germany | 142 | 2.2% | 4.4% |

## Which teams work with Gainsight?

Customer success teams are by far the most common home for Gainsight, at 638 companies. Revenue operations and customer success organization teams come next, at 124 and 120 companies.

| Team | Companies |
|---|---:|
| Customer success | 638 |
| Revenue operations | 124 |
| Customer success organization | 120 |
| Customer success operations | 95 |
| Customer experience | 65 |
| Client success | 57 |

## Which roles mention Gainsight most?

Customer Success is the role behind 56% of the job posts that mention Gainsight. The top four roles cover 67% of these job posts.

| Role | Share | Oct 2025 to Aug 2026 | Mar to May 2026 | Jun to Aug 2026 |
|---|---:|---:|---:|---:|
| Customer Success | 56% | 3,134 | 848 | 904 |
| Account Manager | 5.9% | 334 | 96 | 96 |
| Revenue Operations | 3.1% | 175 | 46 | 49 |
| Customer Support, Solutions and Success | 1.7% | 97 | 31 | 23 |
| Sales | 1.6% | 90 | 19 | 27 |
| Customer Support | 1.5% | 83 | 20 | 27 |

## Which companies started naming Gainsight in job posts recently?

Between April and August 2026, Gainsight appeared for the first time in job posts at 226 companies: 174 commercial, 34 mid-market and 18 enterprise. Another 20 were AI-native companies, which we list separately.

| Group | Company | Job posts, April to August 2026 |
|---|---|---:|
| AI native | [Heidi](https://sumble.com/orgs/heidi-health) | 3 |
| AI native | [Shield](https://sumble.com/orgs/shield-ai) | 2 |
| AI native | [Harmonic Security](https://sumble.com/orgs/harmonic-security) | 2 |
| AI native | [Wyzard ai](https://sumble.com/orgs/wyzardai) | 2 |
| AI native | [SpaceXAI](https://sumble.com/orgs/xai) | 1 |
| Commercial | [Commerce](https://sumble.com/orgs/poweredbycommerce) | 14 |
| Commercial | [Kinective](https://sumble.com/orgs/cfm,-llc) | 5 |
| Commercial | [Scandit](https://sumble.com/orgs/scandit) | 4 |
| Commercial | [OVERJET](https://sumble.com/orgs/overjet) | 4 |
| Commercial | [Buildkite](https://sumble.com/orgs/buildkite) | 4 |
| Mid-market | [Octave](https://sumble.com/orgs/octaveintelligence) | 5 |
| Mid-market | [Kainos](https://sumble.com/orgs/kainos) | 5 |
| Mid-market | [RIB Software](https://sumble.com/orgs/rib-software-7) | 5 |
| Mid-market | [GlobalData Plc](https://sumble.com/orgs/globaldata) | 4 |
| Mid-market | [JD Power](https://sumble.com/orgs/j-d-power) | 4 |
| Enterprise | [Iron Mountain](https://sumble.com/orgs/iron-mountain) | 3 |
| Enterprise | [UL Solutions](https://sumble.com/orgs/ul-solutions) | 3 |
| Enterprise | [Zscaler](https://sumble.com/orgs/zscaler) | 3 |
| Enterprise | [Tech Mahindra](https://sumble.com/orgs/tech-mahindra) | 2 |
| Enterprise | [Dyson](https://sumble.com/orgs/dyson) | 2 |

Companies that named Gainsight in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.

## What else do Gainsight companies use?

The tool most tied to Gainsight is Totango. 20% of Gainsight companies use it, 103 times the usual rate for their size. ChurnZero comes second, 98 times as common as usual, at 26%.

| Tool | Companies | Also name it | Typical | Times as common |
|---|---:|---:|---:|---:|
| Totango | 511 | 20% | 0.2% | 103 times |
| ChurnZero | 638 | 26% | 0.26% | 98 times |
| Planhat | 267 | 11% | 0.15% | 70 times |
| RingLead | 139 | 5.6% | 0.11% | 53 times |
| LeanData | 348 | 14% | 0.27% | 52 times |
| DealHub | 158 | 6.3% | 0.13% | 48 times |
| Clari | 439 | 18% | 0.37% | 48 times |
| Pendo | 549 | 22% | 0.55% | 40 times |

Shares are out of the 2,498 companies whose job posts name Gainsight, not counting firms whose job posts name almost every technology.

## Which project themes come up in Gainsight job posts?

Apart from broad digital transformation work, Data Infrastructure Migration comes up most in job posts naming Gainsight, in 59 of them. Generative AI is next, in 32 job posts.

| Project theme | Job posts |
|---|---:|
| Digital Transformation | 504 |
| Data Infrastructure Migration | 59 |
| Generative AI | 32 |
| Cloud Cost Optimization | 10 |

- "Lead servicing transformation initiatives, including Gainsight adoption, workflow modernization, and continuous improvement programs to improve scalability and client experience" (MSCI Inc., Client Service Analytics Lead APAC, Nov 4, 2026)

## About this data

Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.

Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.

Sumble has a free plan, and the same data is available through its API and MCP server.

A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.

Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.