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Dynamics 365 Customer Service

Dynamics 365 Customer Service

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What is Dynamics 365 Customer Service?

Dynamics 365 Customer Service is a cloud-based customer service platform from Microsoft. It enables businesses to manage customer interactions across various channels, automate workflows, and gain insights to improve customer satisfaction. It is commonly used to handle customer inquiries, resolve issues, and provide support through channels like phone, email, chat, and social media.

What other technologies are related to Dynamics 365 Customer Service?

Dynamics 365 Customer Service Complementary Technologies

Power Pages can be used to create external-facing portals that integrate with Dynamics 365 Customer Service data, providing a channel for customers to interact with support services.
mentioned alongside Dynamics 365 Customer Service in 1% (59) of relevant job posts
Power Automate is used to automate workflows and business processes within Dynamics 365 Customer Service, such as routing cases, sending notifications, and triggering actions based on events.
mentioned alongside Dynamics 365 Customer Service in 0% (180) of relevant job posts
Dataverse is the underlying data platform for Dynamics 365 Customer Service, providing a secure and scalable storage and management solution for customer data.
mentioned alongside Dynamics 365 Customer Service in 0% (58) of relevant job posts

Which job functions mention Dynamics 365 Customer Service?

Job function
Jobs mentioning Dynamics 365 Customer Service
Orgs mentioning Dynamics 365 Customer Service

Which organizations are mentioning Dynamics 365 Customer Service?

Organization
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Dynamics 365 Customer Service
Microsoft
Scientific and Technical Services

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