DIN EN ISO 9001 is an internationally recognized standard for quality management systems (QMS). It specifies requirements for a QMS when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. Organizations use it to improve their overall performance, manage risk, and provide confidence to stakeholders.
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