Tech Insights

Customer Voice

Last updated May 19, 2025, generated by Sumble

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What is Customer Voice?

Microsoft Dynamics 365 Customer Voice is a feedback management solution that helps organizations gather and analyze customer feedback. It allows businesses to create and distribute surveys, track responses, and gain insights into customer sentiment and preferences. Customer Voice is commonly used to improve customer satisfaction, product development, and overall business performance. It integrates with other Dynamics 365 applications.

Find organizations using Customer Voice on Sumble →

What other technologies are related to Customer Voice?

Customer Voice Complementary Technologies

Omnichannel can integrate with Customer Voice to provide a comprehensive customer service experience, gathering feedback after interactions.

mentioned alongside Customer Voice in 7% (75) of relevant job posts

Dynamics 365 CE

Customer Voice is tightly integrated with Dynamics 365 Customer Engagement (CE) apps to provide a closed-loop feedback system.

mentioned alongside Customer Voice in 2% (58) of relevant job posts

Power Automate can be used to trigger surveys in Customer Voice based on events and automate actions based on survey responses.

mentioned alongside Customer Voice in 0% (156) of relevant job posts

Which job functions mention Customer Voice?

Job function

Jobs mentioning Customer Voice

Orgs mentioning Customer Voice

Engineer

0% (91) job posts

2 organizations

Software Engineer

0% (89) job posts

23 organizations

Consultant

0% (33) job posts

12 organizations

Solutions Architect

0% (10) job posts

2 organizations

Marketing Analyst

0% (4) job posts

1 organizations

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