Customer Relationship Management tools
**Customer Relationship Management tools**
What is Customer Relationship Management tools?
Customer Relationship Management (CRM) tools are technologies used to manage and analyze customer interactions and data throughout the customer lifecycle. They aim to improve business relationships with customers, assisting in customer retention and driving sales growth. CRM systems consolidate customer information from different channels (website, phone, email, social media, etc.) and provide a unified view, enabling businesses to better understand customer needs, personalize interactions, and streamline customer service and marketing efforts.
What other technologies are related to Customer Relationship Management tools?
Customer Relationship Management tools Complementary Technologies
Which job functions commonly mention Customer Relationship Management tools?
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