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Customer Relationship Management (CRM)
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Explore more → **Customer Relationship Management (CRM)**
What is Customer Relationship Management (CRM)?
Customer Relationship Management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. A CRM system helps businesses improve customer service, streamline operations, increase sales, and retain customers. CRMs typically consolidate customer data from different channels, which can include a company's website, telephone, email, live chat, marketing materials, and social media.
What other technologies are related to Customer Relationship Management (CRM)?
Customer Relationship Management (CRM) Competitor Technologies
Number of organizations that mention technology
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Customer Relationship Management (CRM) Complementary Technologies
P
Professional Service Automation (PSA)
No summary available
PSA software helps manage project-based services, which complements CRM by providing detailed project and resource management data that can integrate with customer information.
E
ERP
ERP systems manage core business processes, and integration with CRM allows for a comprehensive view of customer interactions and business operations.
Microsoft Office 365
Microsoft Office 365 (now Microsoft 365) is complementary through its components like Outlook, Excel, and Word that can support CRM activities.
Number of organizations that mention technology
2,065
Customer Relationship Management (CRM)
11
Professional Service Automation (PSA)
340,993
ERP
305,021
Microsoft Office 365
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Which job functions commonly mention Customer Relationship Management (CRM)?
Netsuite Administrator
0.8% of all Netsuite Administrator jobs mention Customer Relationship Management (CRM)
View 77
jobs on Sumble
Brand Marketing
0.6% of all Brand Marketing jobs mention Customer Relationship Management (CRM)
View 741
jobs on Sumble
Marketing
1101 Marketing jobs mention Customer Relationship Management (CRM)
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jobs on Sumble
Sales, Marketing, Customer Support & Business Development
3265 Sales, Marketing, Customer Support & Business Development jobs mention Customer Relationship Management (CRM)
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jobs on Sumble
Sales
1020 Sales jobs mention Customer Relationship Management (CRM)
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jobs on Sumble
Which organizations are mentioning Customer Relationship Management (CRM)?
Queen's University
Educational Services
Getinge
Health Care and Social Assistance
Salesforce
Scientific and Technical Services
Maricopa Community Colleges
Educational Services
Zoom
Scientific and Technical Services
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