CSDM
What is CSDM?
CSDM stands for Common Service Data Model. It's a framework from ServiceNow that provides guidance on how to structure your CMDB (Configuration Management Database) data. It defines a data model for IT services and their relationships to other IT components, business applications, and business services. CSDM helps organizations understand the impact of IT changes on business services, improve incident resolution, and streamline service management processes by providing a common language and structure for IT data.
Which job functions mention CSDM?
Which organizations are mentioning CSDM?
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