Microsoft Copilot Studio (formerly Power Virtual Agents) is a low-code/no-code platform that allows users to build and deploy AI-powered chatbots. It is commonly used to automate customer service interactions, provide internal support for employees, and create engaging conversational experiences for websites and applications. Users can design conversational flows using a visual interface, integrate with various data sources and systems, and publish bots across multiple channels like websites, Microsoft Teams, and social media platforms.
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