Control Desk
**Control Desk**
What is Control Desk?
IBM Control Desk is an IT service management (ITSM) solution that helps organizations manage IT incidents, problems, assets, and service requests. It provides a centralized platform for managing the IT service lifecycle, from initial request to resolution. It is commonly used to streamline IT operations, improve service delivery, and reduce costs by automating workflows, providing self-service capabilities, and offering asset management functionalities.
Which job functions commonly mention Control Desk?
Which organizations are mentioning Control Desk?
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