Tech Insights
Control Desk

Control Desk

Last updated , generated by Sumble
Explore more →

What is Control Desk?

IBM Control Desk is an IT service management (ITSM) solution that helps organizations manage IT incidents, problems, assets, and service requests. It provides a centralized platform for managing the IT service lifecycle, from initial request to resolution. It is commonly used to streamline IT operations, improve service delivery, and reduce costs by automating workflows, providing self-service capabilities, and offering asset management functionalities.

What other technologies are related to Control Desk?

Control Desk Competitor Technologies

Automation Desk is a test automation tool. While Control Desk focuses on help desk and IT service management, Automation Desk provides similar functions in automated testing.
mentioned alongside Control Desk in 58% (263) of relevant job posts
Configuration Desk is another IT service management tool which competes directly with Control Desk in providing configuration management database functions.
mentioned alongside Control Desk in 71% (75) of relevant job posts

Which job functions mention Control Desk?

Job function
Jobs mentioning Control Desk
Orgs mentioning Control Desk
Software Development Engineer in Test

This tech insight summary was produced by Sumble. We provide rich account intelligence data.

On our web app, we make a lot of our data available for browsing at no cost.

We have two paid products, Sumble Signals and Sumble Enrich, that integrate with your internal sales systems.