ConnectWise PSA Insights

What is ConnectWise PSA?

ConnectWise PSA (Professional Services Automation) is a comprehensive business management platform designed for technology solution providers (TSPs) and managed service providers (MSPs). It centralizes key business functions like service desk, project management, sales, and billing, enabling automation, improved efficiency, and better visibility into business operations. It is commonly used to streamline workflows, manage client relationships, track time and expenses, and optimize resource allocation.

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What other technologies are related to ConnectWise PSA?

ConnectWise PSA Competitor Technologies

IT Glue

IT Glue is a documentation platform for MSPs, which directly competes with ConnectWise PSA's documentation features.

mentioned alongside ConnectWise PSA in 4% (54) of relevant job posts

ConnectWise PSA Complementary Technologies

Microsoft Active Directory

Active Directory is used for user and device management in many organizations that use ConnectWise PSA. Integrations are possible for authentication and automation.

mentioned alongside ConnectWise PSA in 0% (149) of relevant job posts

Microsoft Office 365

ConnectWise PSA is often used by IT service providers to manage and support Microsoft Office 365 environments for their clients. There can be integrations for billing and service management.

mentioned alongside ConnectWise PSA in 0% (136) of relevant job posts

Windows Server

Windows Server is a common platform managed by MSPs using ConnectWise PSA. Integrations might exist for monitoring and management.

mentioned alongside ConnectWise PSA in 0% (67) of relevant job posts