Cognitive Automation is the application of cognitive technologies like machine learning, natural language processing (NLP), and computer vision to automate complex tasks that traditionally require human intelligence. It goes beyond basic Robotic Process Automation (RPA) by enabling systems to learn, adapt, and make decisions, allowing it to handle more nuanced and unstructured data and processes. It is commonly used for tasks like document processing, customer service (chatbots), fraud detection, and intelligent data extraction.
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