Cisco Unified Contact Center Express (UCCX)
**Cisco Unified Contact Center Express (UCCX)**
What is Cisco Unified Contact Center Express (UCCX)?
Cisco Unified Contact Center Express (UCCX) is a single-server, integrated customer interaction management solution for businesses. It is commonly used to manage inbound and outbound voice, email, and chat interactions with customers. It provides features like automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), and reporting capabilities to help organizations improve customer service and agent productivity.
Which job functions commonly mention Cisco Unified Contact Center Express (UCCX)?
Sumble Find the right accounts, contact, message, and time to sell
Whether you're looking to get your foot in the door, find the right person to talk to, or close the deal — accurate, detailed, trustworthy, and timely information about the organization you're selling to is invaluable.
Use Sumble to: