Cisco UCCX
**Cisco UCCX**
What is Cisco UCCX?
Cisco Unified Contact Center Express (UCCX) is a single-server, integrated contact center solution designed for businesses with up to 400 agents. It provides automated call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and supervisor desktops. UCCX is commonly used to manage inbound and outbound customer interactions across various channels, such as voice, email, and chat, with the goal of improving customer service and agent productivity.
What other technologies are related to Cisco UCCX?
Cisco UCCX Competitor Technologies
Cisco UCCX Complementary Technologies
Which job functions commonly mention Cisco UCCX?
Which organizations are mentioning Cisco UCCX?
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