CC&B
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Explore more → **CC&B**
What is CC&B?
Oracle Utilities Customer Care and Billing (CC&B) is a comprehensive customer information and billing system designed for utilities. It supports the entire customer lifecycle, from meter reading and billing to payment processing and customer service. It is commonly used by utility companies (e.g., water, gas, electricity) to manage their customer base, automate billing processes, and improve customer service.
What other technologies are related to CC&B?
CC&B Competitor Technologies
C2M
Oracle Utilities Customer To Meter (C2M) is a direct competitor to CC&B, offering similar functionality for customer information and meter management.
Siebel
Siebel was a Customer Relationship Management (CRM) system that, in some contexts, overlapped with the functionality of CC&B, particularly in customer management aspects. Though now legacy, it competed previously.
SAP
SAP offers industry-specific solutions and can compete with CC&B for utilities customer management, billing, and related functions, especially with SAP S/4HANA.
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CC&B Complementary Technologies
OUAF
Oracle Utilities Application Framework (OUAF) is a platform that CC&B runs on, providing common services and infrastructure. It's strongly complementary.
MDM
Master Data Management (MDM) solutions can complement CC&B by ensuring consistent and accurate customer and meter data across the organization.
Hyperion
Hyperion (Oracle EPM) is used for financial planning and analysis. Utilities use financial data, so this is a complement.
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Which job functions commonly mention CC&B?
Consultant
80 Consultant jobs mention CC&B
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jobs on Sumble
Customer Success
85 Customer Success jobs mention CC&B
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jobs on Sumble
Customer Support
45 Customer Support jobs mention CC&B
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jobs on Sumble
Program Manager
133 Program Manager jobs mention CC&B
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jobs on Sumble
Operations
220 Operations jobs mention CC&B
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jobs on Sumble
Which organizations are mentioning CC&B?
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