Business Process Outsourcing (BPO) is the practice of contracting a specific business process to a third-party service provider. Often, BPO is implemented as a cost-saving measure. It can involve outsourcing tasks such as customer service, technical support, human resources, payroll, accounting, and other non-core business activities. BPO allows companies to focus on their core competencies and improve efficiency by leveraging the specialized skills and resources of external providers.
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