# Companies using AWS Connect

6,036 companies use AWS Connect, based on their job posts and their employees' public profiles. Hiring for it is growing, with 5,010 job posts naming it from October 2025 to August 2026. Software Engineer is the role that names it most often.

Data as of November 9, 2026. Source: Sumble.

## Which companies name AWS Connect in the most job posts?

The companies with the most job posts naming AWS Connect are NeuraFlash (713), Amazon Web Services (AWS) (580) and Accenture (521). Of the five companies in the table, Accenture has the most employees who list it on their profiles: 342.

| Company | Job posts | People | Recent job post |
|---|---:|---:|---|
| [NeuraFlash](https://sumble.com/orgs/neuraflash) | 713 | 59 | "Support testing of Amazon Connect Contact Flows, queues, routing, and agent workflows." (Associate QA Consultant, Amazon Connect / Contact Center QA, Nov 4, 2026) |
| [Amazon Web Services (AWS)](https://sumble.com/orgs/amazon-web-services) | 580 | 320 | "You will work at the intersection of contact center operations and applied AI, helping customers move from proof-of-concept to pre-production for their Amazon Connect deployments." (Principal Applied AI Solutions Architect, Amazon Connect, EMEA Applied AI Solution Architecture team, Nov 4, 2026) |
| [Accenture](https://sumble.com/orgs/accenture) | 521 | 342 | "…advising clients on customer service technologies (e.g., Salesforce, Dynamics, Amazon Connect, Genesys, NICE) and how these platforms enable omnichannel service strategies and scalable operating models." (Customer Growth Strategy Consultant \| Utilities, Oct 27, 2026) |
| [Accenture in India](https://sumble.com/orgs/accentureindia) | 494 | 42 | "Configure and maintain CCaaS platform integrations across Genesys, Avaya, Amazon Connect, NICE, and Five9 for real-time streaming and batch data ingestion." (I&P - GN - SONG - AI & Data - Service - Full Stack Engineering(Cloud) - Consultant, Nov 4, 2026) |
| [Amazon](https://sumble.com/orgs/amazon) | 269 | 164 | "Leverage AI-powered tools (e.g., Amazon Connect Contact Lens, speech and text analytics) to identify trends, automate quality insights, and drive program improvements and efficiency." (Quality Program Manager - CS , eero, Aug 27, 2026) |

## Is hiring for AWS Connect growing?

Hiring for AWS Connect is growing. 3.2 in every 10,000 job posts named it from June to August 2026, against 2.5 from March to May. August 2026 was its highest month since October 2025, at 3.6.

| Month | Job posts naming it | All job posts | Per 10,000 job posts |
|---|---:|---:|---:|
| Oct 2025 | 307 | 1,413,673 | 2.2 |
| Nov 2025 | 448 | 1,822,119 | 2.5 |
| Dec 2025 | 268 | 1,236,103 | 2.2 |
| Jan 2026 | 413 | 1,828,002 | 2.3 |
| Feb 2026 | 421 | 1,856,647 | 2.3 |
| Mar 2026 | 458 | 1,850,711 | 2.5 |
| Apr 2026 | 411 | 1,728,886 | 2.4 |
| May 2026 | 501 | 1,821,509 | 2.8 |
| Jun 2026 | 529 | 1,909,496 | 2.8 |
| Jul 2026 | 595 | 1,815,180 | 3.3 |
| Aug 2026 | 659 | 1,835,698 | 3.6 |

## How many companies named AWS Connect in a job post for the first time in recent months?

Job posts named AWS Connect for the first time at 204 companies from June to August 2026, against 167 from March to May. Over the 11 months from October 2025, 579 companies posted their first job naming it.

| Period | Companies naming it in a job post for the first time |
|---|---:|
| March to May 2026 | 167 |
| June to August 2026 | 204 |
| October 2025 to August 2026 | 579 |

Companies whose first job post naming it appeared in that period. Recruiters, staffing firms and job boards are left out.

## How do we know which companies use AWS Connect?

Employees' profiles add 3,381 companies to the 2,655 that name AWS Connect in job posts. 827 show up in both job posts and employees' profiles.

| How we know | Companies | Share |
|---|---:|---:|
| Job posts name AWS Connect | 2,655 | 44% |
| Employees' profiles list AWS Connect | 3,381 | 56% |

## What size are the companies that use AWS Connect?

40% of AWS Connect users are companies with 50 to 999 employees, close to the mix on the typical tech page. The second-largest group is companies with fewer than 50 employees, at 22%.

| Size | Share | Typical tech page |
|---|---:|---:|
| Under 50 employees | 22% | 22% |
| 50 to 999 | 40% | 38% |
| 1,000 to 5,000 | 19% | 17% |
| Over 5,000 | 19% | 23% |

## Where are AWS Connect companies based?

AWS Connect is concentrated in the United States, home to 53% of the companies that use it. The United Kingdom is second, at 7.6%.

| Country | Companies | Share | Typical tech page |
|---|---:|---:|---:|
| United States | 3,047 | 53% | 43% |
| United Kingdom | 434 | 7.6% | 6.4% |
| India | 382 | 6.6% | 6.9% |
| Australia | 330 | 5.7% | 2.2% |
| Canada | 254 | 4.4% | 3.6% |
| France | 139 | 2.4% | 4.6% |

## Which teams work with AWS Connect?

Job posts most often place AWS Connect with IT, technology and workforce management teams.

| Team | Companies |
|---|---:|
| IT | 32 |
| Technology | 29 |
| Workforce management | 20 |
| Contact center | 18 |
| Customer experience | 18 |
| Customer service | 18 |

## Which roles mention AWS Connect most?

Consultant job posts naming AWS Connect grew the fastest among its top roles: 80 from June to August 2026, up from 29 from March to May. The top four roles cover 22% of these job posts.

| Role | Share | Oct 2025 to Aug 2026 | Mar to May 2026 | Jun to Aug 2026 |
|---|---:|---:|---:|---:|
| Software Engineer | 8% | 401 | 96 | 148 |
| Solutions Architect | 6.5% | 327 | 91 | 131 |
| Consultant | 3.9% | 197 | 29 | 80 |
| Customer Support | 3.6% | 181 | 54 | 50 |
| Call Center | 3.4% | 169 | 51 | 55 |
| Network Engineer | 3.2% | 160 | 45 | 56 |

## Which companies started naming AWS Connect in job posts recently?

Between April and August 2026, 252 companies with 50 or more employees first named AWS Connect in a job post, 45 of them with more than 5,000 employees. Another 6 were AI-native companies, which we list separately.

| Group | Company | Job posts, April to August 2026 |
|---|---|---:|
| AI native | [Maven AGI](https://sumble.com/orgs/mavenagi) | 7 |
| AI native | [DeepL](https://sumble.com/orgs/deepl-se) | 3 |
| AI native | [Ringr.ai](https://sumble.com/orgs/ringr-ai) | 2 |
| AI native | [Retell](https://sumble.com/orgs/retellai) | 1 |
| AI native | [Reality Defender](https://sumble.com/orgs/reality-defender) | 1 |
| Commercial | [Lisinski Law Firm](https://sumble.com/orgs/lisinski-law-firm) | 34 |
| Commercial | [Caylent](https://sumble.com/orgs/caylent) | 17 |
| Commercial | [Chenega MIOS SBU](https://sumble.com/orgs/chenega-mios) | 17 |
| Commercial | [Kentro](https://sumble.com/orgs/kentro-official) | 10 |
| Commercial | [Anblicks](https://sumble.com/orgs/anblicks) | 9 |
| Mid-market | [Servinform](https://sumble.com/orgs/servinform) | 9 |
| Mid-market | [Flix](https://sumble.com/orgs/flixbus) | 6 |
| Mid-market | [Sikich](https://sumble.com/orgs/sikich) | 5 |
| Mid-market | [County of Orange](https://sumble.com/orgs/orange-county-ca) | 3 |
| Mid-market | [Headway](https://sumble.com/orgs/headway-ny) | 3 |
| Enterprise | [Corning Incorporated](https://sumble.com/orgs/corning-4) | 5 |
| Enterprise | [Ville de Montréal](https://sumble.com/orgs/ville-de-montreal) | 4 |
| Enterprise | [WNS](https://sumble.com/orgs/wns-global-services) | 3 |
| Enterprise | [Serco](https://sumble.com/orgs/serco-group) | 3 |
| Enterprise | [UC San Diego Health](https://sumble.com/orgs/uc-san-diego-health) | 3 |

Companies that named AWS Connect in a job post for the first time between April and August 2026, ranked by their job posts in those months. AI-native companies get a group of their own, whatever their size. Recruiters and job boards are left out.

## What else do AWS Connect companies use?

21% of AWS Connect companies also use AWS Lex, against 0.41% of similar companies. NICE CXone is 26 times as common as usual, at 9.6%.

| Tool | Companies | Also name it | Typical | Times as common |
|---|---:|---:|---:|---:|
| AWS Lex | 344 | 21% | 0.41% | 52 times |
| NICE CXone | 157 | 9.6% | 0.37% | 26 times |
| Five9 | 331 | 20% | 0.96% | 21 times |
| Talkdesk | 105 | 6.4% | 0.34% | 19 times |
| Twilio | 271 | 17% | 0.9% | 18 times |
| NICE inContact | 92 | 5.6% | 0.34% | 17 times |
| GCP Dialogflow | 155 | 9.5% | 0.58% | 16 times |
| NICE | 314 | 19% | 1.2% | 16 times |

Shares are out of the 1,631 companies whose job posts name AWS Connect, not counting firms whose job posts name almost every technology.

## Which project themes come up in AWS Connect job posts?

Apart from broad digital transformation work, Generative AI comes up most in job posts naming AWS Connect, in 303 of them. Broad digital transformation work shows up in 1,783 of its job posts.

| Project theme | Job posts |
|---|---:|
| Digital Transformation | 1,783 |
| Generative AI | 303 |
| Cloud Migration | 233 |
| Data Infrastructure Migration | 185 |

- "Design and configure Amazon Connect contact flows, IVR, queues, routing profiles, callbacks, hours of operation, and dynamic routing." (Altran, AWS Connect Engineer, Nov 7, 2026)
- "Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect" (Brillio, Product Owner with Contact Center- R01571767, Nov 1, 2026)

## About this data

Sumble built this page. Sumble gives sales, marketing and other GTM teams technographics and hiring signals for the companies they sell to: the technologies each company uses, which teams are hiring and for what, and who reports to whom. That helps a team know who to contact, why now, and what to say.

Sumble covers more than 3.6 million companies, 93 million job posts collected since 2022 and 194 million employee profiles, and tracks more than 37,000 technologies. It finds which technologies a company uses by reading its job posts and its employees' public profiles.

Sumble has a free plan, and the same data is available through its API and MCP server.

A company counts when its own job posts or its employees' public profiles name the technology. Hiring is that technology's share of all job posts collected each month. Quotes are copied word for word from the companies' job posts.

Every figure on this page comes from Sumble's own analysis, and you won't find it outside Sumble.